ventx

Strength for Every Step.

ventx

Strength for Every Step.

Shipping Policy

We aim to make your shopping experience simple and reliable. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing Time

  • Most orders are processed within 1–3 business days.

  • During high-demand seasons, occasional delays may occur.

2. Shipping Times

Estimated delivery times:

  • United States: 6–12 business days

  • Canada & Europe: 7–15 business days

  • Australia / New Zealand: 7–16 business days

  • Other regions: 10–20 business days

These estimates may vary based on customs inspections, carrier delays, holidays, and remote locations.

3. Tracking Information

A tracking number will be emailed to you once your order ships. Tracking updates may take up to 48 hours to appear.

4. Shipping Fees

Shipping fees will be calculated at checkout based on destination and product weight.

5. Incorrect Addresses

Customers are responsible for entering the correct shipping information. If an address error results in a failed delivery, we may not be able to refund shipping costs.

6. Customs & Import Fees

Some countries may charge import duties or taxes. These fees are the customer’s responsibility.